{"id":22,"date":"2026-05-09T17:03:10","date_gmt":"2026-05-09T17:03:10","guid":{"rendered":"https:\/\/massmedia.digital\/?page_id=22"},"modified":"2026-05-09T17:22:58","modified_gmt":"2026-05-09T17:22:58","slug":"faqs","status":"publish","type":"page","link":"https:\/\/massmedia.digital\/?page_id=22","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-base-color has-contrast-background-color has-text-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-69d2acbb wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-a0d91a25 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n\n<p class=\"has-accent-4-color has-text-color has-small-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:700;letter-spacing:0.08em;text-transform:uppercase\">FAQs<\/p>\n\n\n<h1 class=\"wp-block-heading has-xx-large-font-size\">Frequently asked questions.<\/h1>\n\n\n<p class=\"wp-block-paragraph\">Straight answers for common shoot, delivery, usage and booking questions.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-contrast-color has-base-background-color has-text-color has-background wp-element-button\" href=\"#contact\">Start a brief<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n\n<figure class=\"wp-block-image size-large has-custom-border\"><img decoding=\"async\" src=\"https:\/\/images.unsplash.com\/photo-1492691527719-9d1e07e534b4?auto=format&amp;fit=crop&amp;w=1800&amp;q=80\" alt=\"Frequently asked questions.\" style=\"border-radius:18px;aspect-ratio:4\/3;object-fit:cover\"\/><\/figure>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-36f65c2d wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n\n<h3 class=\"wp-block-heading has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">How far in advance should I book?<\/h3>\n\n\n<p class=\"wp-block-paragraph\">As early as possible for fixed dates. Short-notice work may be possible depending on availability and the size of the brief.<\/p>\n\n\n<h3 class=\"wp-block-heading has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">How quickly are files delivered?<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Turnaround depends on the job. Simple photography can often be delivered faster than larger video edits. The delivery date should be agreed before booking.<\/p>\n\n\n<h3 class=\"wp-block-heading has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Can content be supplied for social media?<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Yes. Crops, short edits and platform-ready exports can be included in the brief.<\/p>\n\n\n<h3 class=\"wp-block-heading has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Who owns the copyright?<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Copyright and usage should be agreed in the booking terms. As a draft position, clients receive agreed usage rights for the final delivered content.<\/p>\n\n\n<h3 class=\"wp-block-heading has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Do you travel?<\/h3>\n\n\n<p class=\"wp-block-paragraph\">The site currently positions MassMedia for Teesside and UK work. Travel costs and availability should be confirmed per project.<\/p>\n\n\n<h3 class=\"wp-block-heading has-body-font-family has-medium-font-size\" style=\"font-style:normal;font-weight:700\">Can we request changes?<\/h3>\n\n\n<p class=\"wp-block-paragraph\">A reasonable revision process should be agreed in the quote, especially for video edits and larger campaigns.<\/p>\n\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-base-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-36f65c2d wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n\n<div id=\"contact\" class=\"wp-block-group alignwide has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-c6cfbee9 wp-block-group-is-layout-constrained\" style=\"border-radius:18px;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n\n<h2 class=\"wp-block-heading has-text-align-center has-x-large-font-size\">Ready to plan the next shoot?<\/h2>\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Tell us what you need to capture, where it will be used and the deadline you are working to. We will turn it into a practical production plan.<\/p>\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-0aa01211 wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"mailto:hello@massmedia.digital\">Email MassMedia<\/a><\/div>\n\n<\/div>\n\n<\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQs Frequently asked questions. Straight answers for common shoot, delivery, usage and booking questions. How far in advance should I book? As early as possible for fixed dates. Short-notice work may be possible depending on availability and the size of the brief. How quickly are files delivered? Turnaround depends on the job. Simple photography can [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/massmedia.digital\/index.php?rest_route=\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/massmedia.digital\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/massmedia.digital\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/massmedia.digital\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/massmedia.digital\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=22"}],"version-history":[{"count":1,"href":"https:\/\/massmedia.digital\/index.php?rest_route=\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":38,"href":"https:\/\/massmedia.digital\/index.php?rest_route=\/wp\/v2\/pages\/22\/revisions\/38"}],"wp:attachment":[{"href":"https:\/\/massmedia.digital\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}